01 · Custom integrations
We connect the systems that aren't talking yet
Most clinics we meet are running five or six pieces of software that were each excellent at the single problem they were built for. The work that falls between them — re-entering an appointment from one system into another, reconciling payments across channels, getting telehealth notes into the chart — quietly eats hours of clinical and administrative time every week. We build the glue.
What we build, concretely
Bidirectional connections between your EHR and the systems around it: scheduling, intake, telehealth, pharmacy, lab, payments, donation processors. Patient-facing intake forms that drop cleanly into the chart without re-keying. Reminders and follow-ups that actually fire on the right cadence for the visit type. Reports that answer the questions you actually have, not boilerplate dashboards.
What we won't do
We don't sell rip-and-replace. We don't tell you to abandon the EHR your staff has muscle-memory for. The most useful integration work is almost always additive — make the existing tools cooperate, not throw them out and start over.
How we work
We start by watching your clinic for a day or two. Most integration projects fail because they're built from a vendor's mental model of how a clinic should work, not how yours actually does. After that we scope tightly — small, demonstrable wins first — and ship in increments you can react to. No nine-month implementations.
In practice
Other things we do
Privacy & security
Patient privacy isn't a checkbox on a vendor questionnaire. We design how data is stored, transmitted, logged, and backed up so that the careful answer to a privacy question is the boring one.
Read moreTools for staff & patients
Most clinic software was clearly never used in a clinic. We build interfaces with the people who'll click them every day, then prune the parts they don't need.
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